KG
Karen G
1 reviews | Active since Nov 2020
02 May 2024, 18:15
Excellent Service
After receiving a recent cancer diagnosis, I was deeply touched by the care and kindness I experienced. Leandi Schoonees sent me a thoughtful care package that truly overwhelmed me. Platinum Life stands out as the only company I've dealt with that takes the time to make their clients feel truly special. I'm equally impressed with the prompt settlement of my claim. Thank you to everyone at Platinum Life for your compassionate care and support during this challenging time.
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Platinum Life's replyOfficial
03 May 2024, 07:22Dear Karen,
Thank you for sharing your experience with us. I am so glad our team could be there for your every step of the way during the claims process and that Leandi was able to follow up and spoil you from our side. We always want to ensure that this is a hassle-free process from our side while still offering our help and support.
We truly appreciate your kind words and I will make sure to share this with Leandi and the rest of our team. We wish you all the best
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for sharing your experience with us. I am so glad our team could be there for your every step of the way during the claims process and that Leandi was able to follow up and spoil you from our side. We always want to ensure that this is a hassle-free process from our side while still offering our help and support.
We truly appreciate your kind words and I will make sure to share this with Leandi and the rest of our team. We wish you all the best
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply03 May 2024, 07:22
Official
Dear Karen,
Thank you for sharing your experience with us. I am so glad our team could be there for your every step of the way during the claims process and that Leandi was able to follow up and spoil you from our side. We always want to ensure that this is a hassle-free process from our side while still offering our help and support.
We truly appreciate your kind words and I will make sure to share this with Leandi and the rest of our team. We wish you all the best
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for sharing your experience with us. I am so glad our team could be there for your every step of the way during the claims process and that Leandi was able to follow up and spoil you from our side. We always want to ensure that this is a hassle-free process from our side while still offering our help and support.
We truly appreciate your kind words and I will make sure to share this with Leandi and the rest of our team. We wish you all the best
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor