JL
Jemeline L
1 reviews | Active since Feb 2019
02 Feb 2019, 00:34
Excellent service and client orientated
I was very impressed with the service of platinum life. I received an call from Etienne thanking me for being a client with Platinum Life for 7 years and updating my portfolio. No other company have ever phoned to thank me for for being a client of them. I sent an email to remove my daughter off my policy and the very next day I got an response with my total of credit that's due to me with an explanation of how I will be refunded. Compare to other places that will inform you that an agent will get in touch with you within 7 days.
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Replies (1)Platinum Life's replyOfficial
04 Feb 2019, 09:33 Dear Jemeline,
Thank you so much for taking the time to leave such a wonderful review.
It is amazing to hear about the service you received from Etienne and our Client Care consultants and I appreciate you sharing this with us.
May we always be able to assist you in a friendly and efficient manner and keep a massive smile on your face.
Have a great day
Kind Regards
Simone Venter
Client Care Supervisor
Thank you so much for taking the time to leave such a wonderful review.
It is amazing to hear about the service you received from Etienne and our Client Care consultants and I appreciate you sharing this with us.
May we always be able to assist you in a friendly and efficient manner and keep a massive smile on your face.
Have a great day
Kind Regards
Simone Venter
Client Care Supervisor
Platinum Life's reply04 Feb 2019, 09:33
Official
Dear Jemeline,
Thank you so much for taking the time to leave such a wonderful review.
It is amazing to hear about the service you received from Etienne and our Client Care consultants and I appreciate you sharing this with us.
May we always be able to assist you in a friendly and efficient manner and keep a massive smile on your face.
Have a great day
Kind Regards
Simone Venter
Client Care Supervisor
Thank you so much for taking the time to leave such a wonderful review.
It is amazing to hear about the service you received from Etienne and our Client Care consultants and I appreciate you sharing this with us.
May we always be able to assist you in a friendly and efficient manner and keep a massive smile on your face.
Have a great day
Kind Regards
Simone Venter
Client Care Supervisor
