JL
Jemeline L

1 reviews | Active since Feb 2019

02 Feb 2019, 00:34

Excellent service and client orientated

I was very impressed with the service of platinum life. I received an call from Etienne thanking me for being a client with Platinum Life for 7 years and updating my portfolio. No other company have ever phoned to thank me for for being a client of them. I sent an email to remove my daughter off my policy and the very next day I got an response with my total of credit that's due to me with an explanation of how I will be refunded. Compare to other places that will inform you that an agent will get in touch with you within 7 days.

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Replies (1)
Platinum Life
Platinum Life's reply04 Feb 2019, 09:33
Official
 Dear Jemeline,  

Thank you so much for taking the time to leave such a wonderful review. 

It is amazing to hear about the service you received from Etienne and our Client Care consultants and I appreciate you sharing this with us. 

May we always be able to assist you in a friendly and efficient manner and keep a massive smile on your face. 

Have a great day 

Kind Regards 

Simone Venter 

Client Care Supervisor