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Naomi A

1 reviews | Active since May 2024

27 May 2024, 18:51

Excellent service

From first point of contact the staff are friendly helpful and shows sympathy and empathy. When I got diagnosed with breast cancer I was treated with love from all the ladies I spoke with. When I put a claim through the claims lady Mandelee was so professional and kept me updated and the claim came through successfully. Over all I'm so please and trust platinum life as my policy and will recommend it to other women.

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Replies (1)
Platinum Life
Platinum Life's reply28 May 2024, 06:35
Official
Dear Naomi, 

Thank you so much for sharing your experience with us. I am so glad that Mandelee and our claims team was able to be there every step of the day, providing the needed assistance and support during the claims process. We wish you all the best and please do not hesitate to contact us if there is anything we can help with 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor