NA
Naomi A
1 reviews | Active since May 2024
27 May 2024, 18:51
Excellent service
From first point of contact the staff are friendly helpful and shows sympathy and empathy. When I got diagnosed with breast cancer I was treated with love from all the ladies I spoke with. When I put a claim through the claims lady Mandelee was so professional and kept me updated and the claim came through successfully. Over all I'm so please and trust platinum life as my policy and will recommend it to other women.
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Replies (1)Platinum Life's replyOfficial
28 May 2024, 06:35Dear Naomi,
Thank you so much for sharing your experience with us. I am so glad that Mandelee and our claims team was able to be there every step of the day, providing the needed assistance and support during the claims process. We wish you all the best and please do not hesitate to contact us if there is anything we can help with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for sharing your experience with us. I am so glad that Mandelee and our claims team was able to be there every step of the day, providing the needed assistance and support during the claims process. We wish you all the best and please do not hesitate to contact us if there is anything we can help with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply28 May 2024, 06:35
Official
Dear Naomi,
Thank you so much for sharing your experience with us. I am so glad that Mandelee and our claims team was able to be there every step of the day, providing the needed assistance and support during the claims process. We wish you all the best and please do not hesitate to contact us if there is anything we can help with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for sharing your experience with us. I am so glad that Mandelee and our claims team was able to be there every step of the day, providing the needed assistance and support during the claims process. We wish you all the best and please do not hesitate to contact us if there is anything we can help with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
