LM
Leigh-Ann McKenzie

1 reviews | Active since Oct 2018

24 Oct 2018, 17:02

Excellent Service

Its been twice where I have been in a position where I requested my policy be cancelled, one due to financial constraints and the other for personal reasons. Both incidences, the consultants that dealt with my query were absolutely remarkable. They were friendly, they showed empathy in both situations, helped me understand that I do have other options, in turn I got peace of mind, knowing I have cover with a team of people who only have my best interest at heart. Im in absolutely awe at the level of service, professionalism, product knowledge, courtesy, friendliness, empathy, accuracy, I received from the consultants that assisted me. I felt like Platinum Lifes only client. One can only admire and be proud to know if anything happens im in good hands.

0
Replies (1)
Platinum Life
Platinum Life's reply25 Oct 2018, 06:33
Official

Dear Leigh-Ann,

Wow, I was absolutely blown away by your wonderful review!

I am delighted that we were able to assist you on your policy. You are, after all, our highest priority and I am glad we were able to show this with our various interactions!

Please do not hesitate to contact us if there is anything we can assist with, our consultants are also ready and willing to help!

May we always exceed this high level of service and keep a massive smile on your face.

Have a great day

Kind Regards

Simone Venter

Client Care Supervisor