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preshika M

1 reviews | Active since May 2018

19 Jan 2021, 09:16

Excellent Customer Service

I had a policy with platnuim life since 2018, i called in to cancel my policy as I will be leaving work due to my 3year old son being diagnosed with leukemia and Dimpho called me back to offer me a price cut in my policy just so i could keep it as she understands how important the policy is. I am absolutely amazed at the service given, not every company has that amazing customer ethic and lives such values where they put the customer first, so thank you again to platnuim life for the excellent service.

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Replies (1)
Platinum Life
Platinum Life's reply19 Jan 2021, 14:47
Official
Dear Preshika, 

Thank you so much for taking the time to leave such a wonderful review and giving Dimpho to chance to assist on your policy 

All our best to your son and I trust that a full recovery will be made 

Please do not hesitate to contact us if there is anything else we can assist with 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor