LI
Louween I

1 reviews | Active since Jul 2019

17 Mar 2021, 23:38

Excellent Compassionate service.

Excellent service, empathetic, caring , compassionate and they follow up. I took out the policy in 2016 nearly cancelled in 2018 as I rhought I would never get cancer. I watched what I ate, never drank or smoked and no family history of cancer. My policy fee was reasonable cheap and. i took the lowest amount and covered my whole family. For cancer. In 2020 during Covid 19 I was diagnosed with cancer. The money helped as cancer treatment is not cheap .There are always extras to pay even if you have a hospital plan. You have to consult with a surgeon. And an oncologist . Have scans MRIs and Xrays and ultrasounds. With the Covid 19 pandemic. And being immunocompromised with chemo besides other reasons, I cannot work while on chemo. I am at high risk. I received gifts after I was diagnosed.Even after they paid me . I received encouraging messages and follow up phone calls.months later. I was paid quickly. The side effects of chemo warrant a lifestyle change. You have to have a positive and go for many tests.

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Replies (1)
Platinum Life
Platinum Life's reply23 Mar 2021, 15:51
Official
Dear Louween 

Thank you so much for sharing your experience and story with us - I am so glad that we were able to provide assistance and support in this ti,e 

Cancer is a harsh reality and it is really eye-opening to hear about personal accounts and stories regarding what it entails and how it really affects your life 

We appreciate this so much and may we always be there to help 

Thank you again for this

Kind Regards

Simone Venter
 Client Relationship Specialist & Client Care Supervisor