SJ
Samantha J

1 reviews | Active since Feb 2021

15 Feb 2021, 18:38

Excellent Assistance with Platinum Life Policy

Due to covid and people losing their jobs, I am currently supporting my family and I am the soul provider. It has been difficult and I have cancelled some of my policies. I was in the process of cancelling my policy with Platinum Life but then I received a call from Christelle and she assisted me and informed me that they would adjust the policy so that it was affordable and so that I would not have to cancel it. Thank you so much Christelle for your assistance. I am able to carry on paying my policy and it is more affordable for me.

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Replies (1)
Platinum Life
Platinum Life's reply16 Feb 2021, 09:50
Official
Dear Samantha, 

Thank you so much for taking the time to leave this wonderful review. COVID has been a challenge and I am so glad that Christelle was able to provide some support and assistance in this time. 

You are more than welcome to contact us if there is anything we can assist with and may we always keep a smile on your face 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor