JRj
Jacqui Rademakers jacqui.rademakers
1 reviews | Active since Sept 2022
27 Feb 2026, 10:47
Every phone call has been met with friendliness and care
Every phone call has been met with friendliness and care. I have had to reduce my premiums previously due to life expenses, but never have I felt judged or discouraged to reduce them, only grateful to keep the benefit of this policy. I have had the need to submit a claim and the process was seamless, met with care, compassion and many wonderful personal extras gone beyond that extra mile.
Helpful (0)
Replies (1)0
Replies (1)
Platinum Life's replyOfficial
27 Feb 2026, 11:11Dear Jacqui
Thank you for taking the time to leave such a thoughtful review. We’re pleased to hear that your interactions with our team have consistently been friendly and supportive, and that your claim was handled smoothly and compassionately.
Thank you for taking the time to leave such a thoughtful review. We’re pleased to hear that your interactions with our team have consistently been friendly and supportive, and that your claim was handled smoothly and compassionately.
Your feedback affirms our dedication to delivering respectful and client-focused service at every stage.
Kind Regards
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply27 Feb 2026, 11:11
Official
Dear Jacqui
Thank you for taking the time to leave such a thoughtful review. We’re pleased to hear that your interactions with our team have consistently been friendly and supportive, and that your claim was handled smoothly and compassionately.
Thank you for taking the time to leave such a thoughtful review. We’re pleased to hear that your interactions with our team have consistently been friendly and supportive, and that your claim was handled smoothly and compassionately.
Your feedback affirms our dedication to delivering respectful and client-focused service at every stage.
Kind Regards
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor