TS
Trudi S

1 reviews | Active since May 2009

04 Nov 2020, 13:29

Endless Harassment

After numerous requests to Platinum Life to please remove my details from their database they continue to call me at least a minimum of 3 times a day. I have used True caller to block 15 of their numbers already but they seem to have an endless supply of numbers and places to call from. PLEASE STOP THIS or I will have to lay charges of harassment against Platinum Life.

0
Replies (1)
Platinum Life
Platinum Life's reply04 Nov 2020, 15:37
Official
Dear Trudi, 
 
I have received your complaint and would like to provide some feedback regarding this matter. 
 
We received instruction via Facebook for your details to be added to our do not contact list (as you were recently nominated with a promotional gift). This was done and I have no record of any further calls being made to you.  I will also follow up with our sister companies to query if these calls have been made by them. 

Please let me know if there is anything else I can assist with 

Kind Regards
 Simoné Venter Client Relationship Specialist & Client Care Supervisor