NR
Nic R
1 reviews | Active since Sept 2011
06 Nov 2024, 12:21
Empty Promises, pulled into unwanted product
I few weeks ago I started receiving calls from this company stating that they would like to send me a gift. How nice. If something seems to good to be true it is.
I am now sitting with life cover which I do not need as I am already covered by another company. I told the consultant this a couple of times. I also have not received any "free gift" as it is being called. So much for empty promises.
So, I have been pestered and ******* into agreeing to a Platinum life policy, with the promise of a gift and a trial period.
I am furious, and if I am ever bothered/harassed by Platinum life again I will follow up with legal action!
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Replies (2)0
Replies (2)
Platinum Life's replyOfficial
06 Nov 2024, 15:32Dear Nic,
I have received your review and would like to provide some feedback regarding thus matter.
Kindly note that you were nominated by a friend or family member for a promotional gift. This is obligation free and serves as a way to provide more information about the company and products. I can confirm that your gift was delivered to the address provided 26th of June 2024. I can provide a proof of delivery if needed.
After this, a consultant from our sales team contacted you to offer a policy with Platinum Life The policy is optional and you do have a 30-day review period to go through the documentation and advise if you are not interested. I have requested the call and will gladly send it through with further feedback.
Please note that your cancellation request has been received and a consultant will be in touch within a week to confirm this with you. I can confirm that your policy was only set to start in December and all premiums have been stopped with immediate effect
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and would like to provide some feedback regarding thus matter.
Kindly note that you were nominated by a friend or family member for a promotional gift. This is obligation free and serves as a way to provide more information about the company and products. I can confirm that your gift was delivered to the address provided 26th of June 2024. I can provide a proof of delivery if needed.
After this, a consultant from our sales team contacted you to offer a policy with Platinum Life The policy is optional and you do have a 30-day review period to go through the documentation and advise if you are not interested. I have requested the call and will gladly send it through with further feedback.
Please note that your cancellation request has been received and a consultant will be in touch within a week to confirm this with you. I can confirm that your policy was only set to start in December and all premiums have been stopped with immediate effect
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply06 Nov 2024, 15:32
Official
Dear Nic,
I have received your review and would like to provide some feedback regarding thus matter.
Kindly note that you were nominated by a friend or family member for a promotional gift. This is obligation free and serves as a way to provide more information about the company and products. I can confirm that your gift was delivered to the address provided 26th of June 2024. I can provide a proof of delivery if needed.
After this, a consultant from our sales team contacted you to offer a policy with Platinum Life The policy is optional and you do have a 30-day review period to go through the documentation and advise if you are not interested. I have requested the call and will gladly send it through with further feedback.
Please note that your cancellation request has been received and a consultant will be in touch within a week to confirm this with you. I can confirm that your policy was only set to start in December and all premiums have been stopped with immediate effect
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and would like to provide some feedback regarding thus matter.
Kindly note that you were nominated by a friend or family member for a promotional gift. This is obligation free and serves as a way to provide more information about the company and products. I can confirm that your gift was delivered to the address provided 26th of June 2024. I can provide a proof of delivery if needed.
After this, a consultant from our sales team contacted you to offer a policy with Platinum Life The policy is optional and you do have a 30-day review period to go through the documentation and advise if you are not interested. I have requested the call and will gladly send it through with further feedback.
Please note that your cancellation request has been received and a consultant will be in touch within a week to confirm this with you. I can confirm that your policy was only set to start in December and all premiums have been stopped with immediate effect
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
NR
Nic R's updateReviewer Update
06 Nov 2024, 15:34Good day Simone
Thank you for the response.
That is VERY interesting, seeing that I was in FRANCE on that day?!!!!
Please remove me from your db and NEVER contact me again EVER!
Thank you for the response.
That is VERY interesting, seeing that I was in FRANCE on that day?!!!!
Please remove me from your db and NEVER contact me again EVER!
NR
Nic R's update06 Nov 2024, 15:34
Reviewer Update
Good day Simone
Thank you for the response.
That is VERY interesting, seeing that I was in FRANCE on that day?!!!!
Please remove me from your db and NEVER contact me again EVER!
Thank you for the response.
That is VERY interesting, seeing that I was in FRANCE on that day?!!!!
Please remove me from your db and NEVER contact me again EVER!