1 reviews | Active since Jul 2015
Empty promises False hopes
This is now my second Complaint that i am posting on this site. i have done this a while ago and still no feedback or out come.
Empty promises from platinum life - this is not something that should be a complaint but i just think that if you are promised something then the promise should be kept.
My first complaint was about the nomination gifts being sent to the person ( My self ) that was nominated by a friend or whom ever i was nominated by a few friends and have not received the gifts or contracts that i might have been interested in.
I was promised a long time ago - more than a year or 2 that i will receive the gifts and application forms and offers, the same happened again this year i was told by the Afrikaans lady that called me that i should get the offers and gifts with in 4 - 6 weeks its now been way longer than that i think more than 3 months,
Excuses i have heard - no one was home - no one answered the calls which is false as there is always someone we are quite a few people and there is always someone at home and if i was called i would have either answered or called back if i could not have answered.
The Lady i spoke to did confirm my address twice and i made sure i gave her the correct address and i also told her the same that i was called and promised this and that and the promise was not kept and this is actually the 3rd time, the same-thing happened - EMPTY PROMISES - i Truly didn't except anything less than false and empty promises - hopefully this review will get some attention and someone can give me some answers on this. Maybe i should just copy this review and paste it all over social media and get some people`s response and assistance regarding this and incite from some other people that had the same experience as me.
I have received your complaint and would like to provide some feedback regarding this matter.
According to our system, you were nominated for a promotional gift in 2019 and 2021. As promised, vouchers were sent out in both these cases via SMS with instructions on how to redeem it. I have emailed the wording to you.
If these vouchers were used, please let me know and I will gladly follow up with Isabella Garcia regarding the delivery thereof. Kindly have a look at the email sent and advise accordingly
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your complaint and would like to provide some feedback regarding this matter.
According to our system, you were nominated for a promotional gift in 2019 and 2021. As promised, vouchers were sent out in both these cases via SMS with instructions on how to redeem it. I have emailed the wording to you.
If these vouchers were used, please let me know and I will gladly follow up with Isabella Garcia regarding the delivery thereof. Kindly have a look at the email sent and advise accordingly
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
The above mentioned is Correct yes but where is the products? i have tried using this vouchers but nothing came from it. i have not received any gifts from ANYONE not even with the vouchers like you said.
Why would i complaint if i received it ? i was promised perfumes as well nothing came off that so how can it be used ?
The above mentioned is Correct yes but where is the products? i have tried using this vouchers but nothing came from it. i have not received any gifts from ANYONE not even with the vouchers like you said.
Why would i complaint if i received it ? i was promised perfumes as well nothing came off that so how can it be used ?
