BJ
Betty-lee Johnson

1 reviews | Active since Aug 2021

18 Mar 2025, 14:51

Due to so financial difficulties I was behind with my premiums and they contacted me to see how they could assist me

Due to so financial difficulties I was behind with my premiums and they contacted me to see how they could assist me. They wrote off the outstanding premium and lowered my premium. They even have a me grace period so that I didn't have to pay the premium end of this month so that I could just try to get on my feet. It was really helpful

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Replies (1)
Platinum Life
Platinum Life's reply18 Mar 2025, 19:04
Official
Dear Betty-lee, 

Our team will go the extra mile to ensure that your policy meets your needs to the fullest extent possible. Thanks for giving us the chance to help 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor