Due to my debit orders not going through I got a call from a wonderful lady who advised me to take a much lesser premium rather tha cancelling it and on top of that she pushed the date to be 2months away so I can recover financially and plan well

Dear Thuleka, 

Thank you so much for your wonderful feedback.  We place client satisfaction at the center of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise. 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor