KM
Karia M

1 reviews | Active since Jan 2015

31 Aug 2023, 10:08

Due to financial reasons I was forced to make a decision to cancel my policy even though I have been with PL since 2008

Due to financial reasons I was forced to make a decision to cancel my policy even though I have been with PL since 2008. Instead of losing all my benefits and all the funds I would have been eligible for I have been accommodated to pay a reduced fee for the coming couple of months to help me get on my feet. Thank you!

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Replies (1)
Platinum Life
Platinum Life's reply31 Aug 2023, 11:12
Official
Dear Karia, 

Thank you so much for speaking to our team and giving them the chance to adjust the policy to best suit your needs. Our consultants will also go above and beyond to assist and make sure you are aware of all options 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor