BV
Bruce V
1 reviews | Active since Feb 2019
14 May 2021, 09:29
DON'T ACCEPT "FREE" GIFT
I received a "No-Obligation FREE" gift from Platinum Life as a friend of mine gave my contact details.
After receiving this gift, I received a call stating benefits and things of a specific policy and that if I do not call back to cancel, the premiums would essentially be deducted from my account. I did NOT agree to taking out any policies with Platinum Life, this is not what was said to be with the "FREE" gift. I was told that the "FREE" gift is how they do marketing and that it was a NO OBLIGATION "FREE" Gift. If I wanted cover from you guys, I would have called you!
This is an OBLIGATION gift. DO NOT ACCEPT IT!!!
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Replies (1)
Platinum Life's replyOfficial
14 May 2021, 11:04Dear Bruce
Thank you so much for taking my call this morning.
As discussed, please note that our gifts are obligation-free and simply serve as a way to provide more information about our company and products. Our sales team will give you a call to find out if you would be interested in a policy, but you should never feel forced to take it out,
I am following up with our sales team regarding the call you received and have also requested for nothing to be issued out in your name.
Please accept m,y apologies for the experience you had
Feel free to contact me if there is anything I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call this morning.
As discussed, please note that our gifts are obligation-free and simply serve as a way to provide more information about our company and products. Our sales team will give you a call to find out if you would be interested in a policy, but you should never feel forced to take it out,
I am following up with our sales team regarding the call you received and have also requested for nothing to be issued out in your name.
Please accept m,y apologies for the experience you had
Feel free to contact me if there is anything I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply14 May 2021, 11:04
Official
Dear Bruce
Thank you so much for taking my call this morning.
As discussed, please note that our gifts are obligation-free and simply serve as a way to provide more information about our company and products. Our sales team will give you a call to find out if you would be interested in a policy, but you should never feel forced to take it out,
I am following up with our sales team regarding the call you received and have also requested for nothing to be issued out in your name.
Please accept m,y apologies for the experience you had
Feel free to contact me if there is anything I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call this morning.
As discussed, please note that our gifts are obligation-free and simply serve as a way to provide more information about our company and products. Our sales team will give you a call to find out if you would be interested in a policy, but you should never feel forced to take it out,
I am following up with our sales team regarding the call you received and have also requested for nothing to be issued out in your name.
Please accept m,y apologies for the experience you had
Feel free to contact me if there is anything I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor