DE
Dominique E
1 reviews | Active since Feb 2018
19 Sept 2019, 15:26
DOESNT STICK TO THEIR PROMISES
I was phoned by Platinum life, i had to give all my personal details and i never got my free gift. im very upset with the fact that ive given my details over 6 weeks ago and nothing has happened
This is the second time this has happened now.
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Replies (1)
Platinum Life's replyOfficial
23 Sept 2019, 14:33Dear Dominique
I have received your complaint and would like to provide feedback regarding this matter
As per my email, kindly note that you received a 50% off voucher from Isabella Garcia when you were nominated in September 2018.
On the 20th of September you were able to redeem the gift of your choice, which will be delivered to your physical address within the next 2-3 weeks.
Please do not hesitate to contact me on *** if there is anything I can assist with further
Have a great day
Kind Regards
Simone Venter Client Relationship Specialist & Client Care Supervisor
I have received your complaint and would like to provide feedback regarding this matter
As per my email, kindly note that you received a 50% off voucher from Isabella Garcia when you were nominated in September 2018.
On the 20th of September you were able to redeem the gift of your choice, which will be delivered to your physical address within the next 2-3 weeks.
Please do not hesitate to contact me on *** if there is anything I can assist with further
Have a great day
Kind Regards
Simone Venter Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply23 Sept 2019, 14:33
Official
Dear Dominique
I have received your complaint and would like to provide feedback regarding this matter
As per my email, kindly note that you received a 50% off voucher from Isabella Garcia when you were nominated in September 2018.
On the 20th of September you were able to redeem the gift of your choice, which will be delivered to your physical address within the next 2-3 weeks.
Please do not hesitate to contact me on *** if there is anything I can assist with further
Have a great day
Kind Regards
Simone Venter Client Relationship Specialist & Client Care Supervisor
I have received your complaint and would like to provide feedback regarding this matter
As per my email, kindly note that you received a 50% off voucher from Isabella Garcia when you were nominated in September 2018.
On the 20th of September you were able to redeem the gift of your choice, which will be delivered to your physical address within the next 2-3 weeks.
Please do not hesitate to contact me on *** if there is anything I can assist with further
Have a great day
Kind Regards
Simone Venter Client Relationship Specialist & Client Care Supervisor