KB
Katherine B
1 reviews | Active since Feb 2026
24 Feb 2026, 10:19
DO NOT TRUST THEM
Absolutely dreadful. DO NOT TRUST THEM. Literally all their reviews are from the same day - not authentic. They harass people everyday and they have not stopped calling me for the last year. Also make sure you look at all the T&Cs in your policies. Also their manipulation techniques during their call are despicable. Don't you just love how they force their policies on to you? No email breakdown. And you cannot get in touch with them either, they can only call you. They do not stick with the POPIA act either. DON'T CONFIRM THE PERSON WHOSE NUMBER YOU GOT IT FROM.
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Replies (1)
Platinum Life's replyOfficial
24 Feb 2026, 10:51Dear Katherine,
Thank you so much for taking my call.
Kindly note that we provide our policyholders with the opportunity to refer friends and family members to receive a promotional gift. You were recently nominated by a friend and received a delivery in January. Following the gift, our team may make contact to offer an optional policy.
I sincerely apologize if the call was not handled appropriately. I will gladly request the call recording and escalate the matter to our Sales Department for further review.
Please be assured that no policy will be issued in your name, and your details have been added to our Do Not Contact list with immediate effect.
All our processes are conducted in accordance with FSCA and POPIA legislation. After policy holders interact with our team, they are invited via SMS to rate their experience. This feedback is voluntary and allows us to continuously improve the service we provide.
Should you require any further assistance, please feel free to contact us.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call.
Kindly note that we provide our policyholders with the opportunity to refer friends and family members to receive a promotional gift. You were recently nominated by a friend and received a delivery in January. Following the gift, our team may make contact to offer an optional policy.
I sincerely apologize if the call was not handled appropriately. I will gladly request the call recording and escalate the matter to our Sales Department for further review.
Please be assured that no policy will be issued in your name, and your details have been added to our Do Not Contact list with immediate effect.
All our processes are conducted in accordance with FSCA and POPIA legislation. After policy holders interact with our team, they are invited via SMS to rate their experience. This feedback is voluntary and allows us to continuously improve the service we provide.
Should you require any further assistance, please feel free to contact us.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply24 Feb 2026, 10:51
Official
Dear Katherine,
Thank you so much for taking my call.
Kindly note that we provide our policyholders with the opportunity to refer friends and family members to receive a promotional gift. You were recently nominated by a friend and received a delivery in January. Following the gift, our team may make contact to offer an optional policy.
I sincerely apologize if the call was not handled appropriately. I will gladly request the call recording and escalate the matter to our Sales Department for further review.
Please be assured that no policy will be issued in your name, and your details have been added to our Do Not Contact list with immediate effect.
All our processes are conducted in accordance with FSCA and POPIA legislation. After policy holders interact with our team, they are invited via SMS to rate their experience. This feedback is voluntary and allows us to continuously improve the service we provide.
Should you require any further assistance, please feel free to contact us.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call.
Kindly note that we provide our policyholders with the opportunity to refer friends and family members to receive a promotional gift. You were recently nominated by a friend and received a delivery in January. Following the gift, our team may make contact to offer an optional policy.
I sincerely apologize if the call was not handled appropriately. I will gladly request the call recording and escalate the matter to our Sales Department for further review.
Please be assured that no policy will be issued in your name, and your details have been added to our Do Not Contact list with immediate effect.
All our processes are conducted in accordance with FSCA and POPIA legislation. After policy holders interact with our team, they are invited via SMS to rate their experience. This feedback is voluntary and allows us to continuously improve the service we provide.
Should you require any further assistance, please feel free to contact us.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor