kK
kim K

1 reviews | Active since May 2017

15 May 2017, 18:55

DO NOT GIVE YOUR BANK ACCOUNT DETAILS

<p>They wanted to send me a policy to "look over" and DEMANDED my banking details!!! I have not agreed to nor signed a policy so why do you insist on getting my bank details from me? ?? I will I'll tell you why- because you want to *******ly start debiting my account without my consent. <br />I was absolutely happy to read over the contract once received and decide for myself if it was something I would have liked to sign or not and THEN give my account details if I went ahead, but most certainly NOT over the phone! Have you guys learnt absolutely nothing about account security? If you hadn't asked me over the phone I most likely would have signed up but most certainly not now. You got my back up at " give us your account number"<br />DELETE MY DETAILS AND DO NOT CONTACT ME EVER AGAIN!!!</p> <p> </p> <p> </p> <p> </p> <p> </p>

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Replies (1)
Platinum Life
Platinum Life's reply17 May 2017, 14:20
Official

Dear Kim,

I have tried contacting you but my attempts have been unsuccessful.

We would only obtain your banking details from you once we get a clear yes to proceed with the policy. All our products are completely optional and if you choose not to proceed with a policy we would not need your bank details.

I have however added your details to our ‘Do Not Contact List’ and no further calls will be made to you.

Please contact me directly on *** or our call centre on ***for any further assistance.

Kind regards,

Tanja Yildirim

Client Care Manager