YD
Yasthir D

1 reviews | Active since Jan 2020

14 Jan 2020, 07:41

Distrust on Platinum Life gift

Good day

I received a call yesterday from Platinum Life, regarding a free gift. After providing the necessary answers (among those some rather personal stuff that made me very unsettled) after the call ended I was left anxious the entire day over my details being taken. I had looked them up on the internet to get more info on Platinum Life... and I gotta say I'm shocked with what I read and even more concerned than I was during the call.

I hereby request Platinum Life to immediately remove all my details from their system and not to process the free gift to me.

If I see any money disappear from my already very shallow unemployed person's account or even be contacted by my bank over attempted transactions from Platinum Life (as I have not agreed to any policy or product or service) I will take further steps.

Kindly send me confirmation that my details were removed from your system and unsubscribed from any promotions on my email.

0
Replies (4)
Platinum Life
Platinum Life's reply14 Jan 2020, 09:21
Official
Dear Yasthir, 

Thank you so much for taking my call today. 

As discussed, please note that our promotional gifts are obligation and cost free and simply serve as a way to provide more information about who we are and what we do. This is not a policy.  

We are a registered FSP and all our conduct is in line with current FSCA legislation. 

I have arranged for your details to be removed from the system and nothing will be sent out to you. As soon as final confirmation has been received, I will let you know. 

Please do not hesitate to contact me if there is anything else I can assist with 

Have a great day 

Kind regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor
YD
Yasthir D's update16 Jan 2020, 13:00
Reviewer Update
It's been over 48 hours and I am still waiting for my details to be removed
Platinum Life
Platinum Life's reply16 Jan 2020, 13:18
Official
Dear Yasthir, thank you for your message. Your details have been sent to our referral department to be removed, but they have not provided any confirmation yet. I will follow up with them immediately. I apologize for the delay 
YD
Yasthir D's update08 Feb 2020, 09:00
Reviewer Update
Thank you for the follow up on email, i do have one other potentional problem, i was sent an SMS this week saying i'm receiving a voucher gift with some link attached. Im wondering if my details were removed at all or not