IF
Inshaaf F
1 reviews | Active since Jan 2013
27 Aug 2021, 14:03
disappointed in platinum
good day
i was told that i will win a free gift from platinum life. after going on the link and choosing my gift i never received anything. this has been the second time that i have been sent a voucher and nothing happend. TRA***
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Platinum Life's replyOfficial
27 Aug 2021, 15:28Dear Inshaaf,
I have received your review and would like to provide some feedback regarding this matter.
Kindly note that you were contacted on the 25th of June 2021 regarding a promotional gift. An SMS with a voucher was sent out on the 14th of July 2021, with a link and instructions on how to use it.
I am following up with Isabella Garcia regarding extension of your voucher and will gladly resend it as soon as feedback has been received
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and would like to provide some feedback regarding this matter.
Kindly note that you were contacted on the 25th of June 2021 regarding a promotional gift. An SMS with a voucher was sent out on the 14th of July 2021, with a link and instructions on how to use it.
I am following up with Isabella Garcia regarding extension of your voucher and will gladly resend it as soon as feedback has been received
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply27 Aug 2021, 15:28
Official
Dear Inshaaf,
I have received your review and would like to provide some feedback regarding this matter.
Kindly note that you were contacted on the 25th of June 2021 regarding a promotional gift. An SMS with a voucher was sent out on the 14th of July 2021, with a link and instructions on how to use it.
I am following up with Isabella Garcia regarding extension of your voucher and will gladly resend it as soon as feedback has been received
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and would like to provide some feedback regarding this matter.
Kindly note that you were contacted on the 25th of June 2021 regarding a promotional gift. An SMS with a voucher was sent out on the 14th of July 2021, with a link and instructions on how to use it.
I am following up with Isabella Garcia regarding extension of your voucher and will gladly resend it as soon as feedback has been received
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor