TN
Thobeka N
1 reviews | Active since Jan 2021
13 Jun 2021, 00:34
Disappointed
I would like to know why do i keep receiving calls on my busy schedule that i would receive gifts and to make sure i avail myself. To my surprise i haven't received any gift to date. I truly don't appreciate when im being **** to or when my time is being wasted. Worse i was requested to supply with my personal details . Clearly I was ****med
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Replies (1)
Platinum Life's replyOfficial
17 Jun 2021, 10:54Dear Thobeka,
I have received your complaint and would like to provide some feedback regarding this matter.
Kindly note that you were contacted on the 31st of May 2021 regarding a promotional gift from Platinum Life. The consultant advised that an SMS with more information will be sent out within 4-6 weeks. Your SMS is still scheduled to go out.
Please note that we are a registered FSP and all our conduct is in line with current FSCA legislation.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your complaint and would like to provide some feedback regarding this matter.
Kindly note that you were contacted on the 31st of May 2021 regarding a promotional gift from Platinum Life. The consultant advised that an SMS with more information will be sent out within 4-6 weeks. Your SMS is still scheduled to go out.
Please note that we are a registered FSP and all our conduct is in line with current FSCA legislation.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply17 Jun 2021, 10:54
Official
Dear Thobeka,
I have received your complaint and would like to provide some feedback regarding this matter.
Kindly note that you were contacted on the 31st of May 2021 regarding a promotional gift from Platinum Life. The consultant advised that an SMS with more information will be sent out within 4-6 weeks. Your SMS is still scheduled to go out.
Please note that we are a registered FSP and all our conduct is in line with current FSCA legislation.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your complaint and would like to provide some feedback regarding this matter.
Kindly note that you were contacted on the 31st of May 2021 regarding a promotional gift from Platinum Life. The consultant advised that an SMS with more information will be sent out within 4-6 weeks. Your SMS is still scheduled to go out.
Please note that we are a registered FSP and all our conduct is in line with current FSCA legislation.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor