DV
David V
1 reviews | Active since Sept 2015
27 Sept 2015, 17:38
Disability claim not paid
I lost 2 ligaments in an work accident when i phoned to claim they said i have to lose atleast 4 fingers before i can claim! This was not mentioned to me in the phone call where the policy was sold to me nor in the policy documents
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Platinum Life's replyOfficial
30 Sept 2015, 08:57Hello Davidvosloo,
Thank you for sharing your concerns, we always like hearing from our clients and see it as an opportunity to improve our service.
Your concern will be looked into and a claims consultant will provide you with feedback.
Kind Regards
Your Client Care Team
Platinum Life
Thank you for sharing your concerns, we always like hearing from our clients and see it as an opportunity to improve our service.
Your concern will be looked into and a claims consultant will provide you with feedback.
Kind Regards
Your Client Care Team
Platinum Life
Platinum Life's reply30 Sept 2015, 08:57
Official
Hello Davidvosloo,
Thank you for sharing your concerns, we always like hearing from our clients and see it as an opportunity to improve our service.
Your concern will be looked into and a claims consultant will provide you with feedback.
Kind Regards
Your Client Care Team
Platinum Life
Thank you for sharing your concerns, we always like hearing from our clients and see it as an opportunity to improve our service.
Your concern will be looked into and a claims consultant will provide you with feedback.
Kind Regards
Your Client Care Team
Platinum Life