Dinette called me a few days back regarding my policy because I haven’t been paying due to not working

Dinette called me a few days back regarding my policy because I haven’t been paying due to not working. She politely asked me about my policy and after I had explained to her that I finally got a job and that I will be able to pay my policy. She went an extra mile by telling me that she will make a pay arrangement that I pay in July and not June. I was very happy with our conversation and she was polite and understanding. I am a happy client.