1 reviews | Active since Mar 2017
Demanding my bank details when I haven't even signed a policy
<p>******* wanted to send me a policy to "look over" but DEMANDED my banking details. </p> <p> </p> <p>Why?????? </p> <p> </p> <p>I have neither agreed to nor signed a policy so why do you insist on my bank details? </p> <p> </p> <p>I will I'll tell you why- because you want to *******ly start debiting my account without my consent. </p> <p> </p> <p>DO NOT CONTACT ME AGAIN </p> <p> </p> <p>if so much as R1 goes missing from my bank account and is sent to you guys- I will bring the full force of the law to take you ******* down for cheating and *****ing from me and so many others. </p> <p> </p> <p>Do not contact me again unless you want a very serious problem on your hands. </p>
Dear Ms Ulrich,
Thank you for your query.
We do not have any access to your banking details.
Our sales department do have a strict script that they have to adhere to at all time.
We ask for banking details during the sales call because the policy contract that we send to clients is a valid contract. However there is a 30 day legal review period that is given to every client to go through the policy and determine whether they are happy with the policy.
All calls are recorded and can be forwarded to you.
Your details have also been placed on our do not contact database.
Kindly let me know if there is anything else we can assist you with.
Kind Regards
Marietjie Kotzé
Client Care consultant
******
Dear Ms Ulrich,
Thank you for your query.
We do not have any access to your banking details.
Our sales department do have a strict script that they have to adhere to at all time.
We ask for banking details during the sales call because the policy contract that we send to clients is a valid contract. However there is a 30 day legal review period that is given to every client to go through the policy and determine whether they are happy with the policy.
All calls are recorded and can be forwarded to you.
Your details have also been placed on our do not contact database.
Kindly let me know if there is anything else we can assist you with.
Kind Regards
Marietjie Kotzé
Client Care consultant
******