Deeply grateful.

I took out a Platinum Life policy in 2015. Honestly, I didn’t really want to — like many people, I found the marketing aggressive and every time the debit order went off, I felt irritated. I blocked every call from them. At one stage, I even phoned to cancel the policy, but I would have lost the cashback payout if I did. Instead, I reduced the cover to the minimum and carried on, still feeling annoyed every month. Then in 2025, everything changed. I was diagnosed with breast cancer. Within just three months, my medical expenses exceeded R300,000. I contacted Platinum Life, completed the claim forms they sent me, and two weeks later the payout was made — without hassle or delays. Without the financial support from this policy, an already overwhelming time would have been far more difficult. Beyond the efficient and professional service from the claims department, they phoned me simply to ask how I was doing. They also sent me an incredibly thoughtful, cancer-related gift along with a personal card wishing me well. I was genuinely overwhelmed by the kindness, compassion, and humanity Platinum Life showed me. Cancer doesn’t discriminate. Your life can change in a second. We always think, “It won’t happen to me” — until it does. Having a Platinum Life policy made a life-changing situation significantly easier to navigate, and for that, I am deeply grateful.