1 reviews | Active since Apr 2018
Deductions without Contract
A Consultant contacted me in December requiring my address and obviously selling their products to me. However i did not apply for anything or sign any contract, yet alone give any banking details. All of a sudden there is money being deducted from my account. For this i will never make use of their products in the future, or even refer them to anyone else
Dear Matthew,
I have requested the sales calls made to you in order to determine what went wrong.
We would however only have received your banking details from you during a sales call.
Your cancellation request has been processed and I will also be in contact shortly to provide you with feedback.
Kind regards,
Tanja Yildirim
Client Care Manager
Platinum Life
Dear Matthew,
I have requested the sales calls made to you in order to determine what went wrong.
We would however only have received your banking details from you during a sales call.
Your cancellation request has been processed and I will also be in contact shortly to provide you with feedback.
Kind regards,
Tanja Yildirim
Client Care Manager
Platinum Life
Good day Matthew
Thank you so much for taking my call today
Kindly note that the policy has been cancelled with immediate effect and a refund has been paid into your account for the debit order that was deducted
I have received the sales call between you and our sales consultant, wherein you did provide your banking details, a legal closure was done and the 30 day review period was explained. I can always arrange to emails the call through if required, so please let me know if I can assist in that regard.
I believe the matter is settled but should you require any further assistance please contact me directly.
Kind Regards
Simone Venter
Client Relationship Specialist
Good day Matthew
Thank you so much for taking my call today
Kindly note that the policy has been cancelled with immediate effect and a refund has been paid into your account for the debit order that was deducted
I have received the sales call between you and our sales consultant, wherein you did provide your banking details, a legal closure was done and the 30 day review period was explained. I can always arrange to emails the call through if required, so please let me know if I can assist in that regard.
I believe the matter is settled but should you require any further assistance please contact me directly.
Kind Regards
Simone Venter
Client Relationship Specialist