PT
Puseletso T
1 reviews | Active since Jul 2025
05 Jul 2025, 02:35
Debting of my accoun...
Debting of my accounting not on the day we agreed upon
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Platinum Life's replyOfficial
07 Jul 2025, 07:25Dear Puseletso,
Thank you for your feedback. We understand how important it is for your debit order to align with your preferred date.
Our team recently assisted with updating your debit order date going forward. Please note that due to previous arrears on your policy, additional debit attempts were processed to bring your policy up to date. We appreciate your understanding and are glad we could assist in adjusting the date as per your request. Our apologies for any inconvenience caused
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for your feedback. We understand how important it is for your debit order to align with your preferred date.
Our team recently assisted with updating your debit order date going forward. Please note that due to previous arrears on your policy, additional debit attempts were processed to bring your policy up to date. We appreciate your understanding and are glad we could assist in adjusting the date as per your request. Our apologies for any inconvenience caused
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply07 Jul 2025, 07:25
Official
Dear Puseletso,
Thank you for your feedback. We understand how important it is for your debit order to align with your preferred date.
Our team recently assisted with updating your debit order date going forward. Please note that due to previous arrears on your policy, additional debit attempts were processed to bring your policy up to date. We appreciate your understanding and are glad we could assist in adjusting the date as per your request. Our apologies for any inconvenience caused
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for your feedback. We understand how important it is for your debit order to align with your preferred date.
Our team recently assisted with updating your debit order date going forward. Please note that due to previous arrears on your policy, additional debit attempts were processed to bring your policy up to date. We appreciate your understanding and are glad we could assist in adjusting the date as per your request. Our apologies for any inconvenience caused
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor