KC
Kgotatso C
1 reviews | Active since Oct 2024
25 Oct 2024, 17:54
Debit Orders
You have initiated 3 debit orders on my account for the 28th of October without my consent. Please cancel these debit orders ASAP and remove my details from your database.
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Platinum Life's replyOfficial
28 Oct 2024, 08:18Dear Kgotatso,
I have received your review and would like to provide some feedback regarding this matter. I was unable to reach you telephonically to discuss this matter
Kindly note that you were recently contacted regarding the reactivation of a policy you had with Platinum Life. This is always optional, but if you agree, a debicheck mandate is sent out on conclusion of the sale. This is not a debit order but a notification that you have taken a policy and you are aware of the deductions.
Please note that the policy has not been loaded on our system yet, but your cancellation request has been sent to our sales team to ensure that nothing is issued out in your name and no debit orders will occur.
You are welcome to let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and would like to provide some feedback regarding this matter. I was unable to reach you telephonically to discuss this matter
Kindly note that you were recently contacted regarding the reactivation of a policy you had with Platinum Life. This is always optional, but if you agree, a debicheck mandate is sent out on conclusion of the sale. This is not a debit order but a notification that you have taken a policy and you are aware of the deductions.
Please note that the policy has not been loaded on our system yet, but your cancellation request has been sent to our sales team to ensure that nothing is issued out in your name and no debit orders will occur.
You are welcome to let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply28 Oct 2024, 08:18
Official
Dear Kgotatso,
I have received your review and would like to provide some feedback regarding this matter. I was unable to reach you telephonically to discuss this matter
Kindly note that you were recently contacted regarding the reactivation of a policy you had with Platinum Life. This is always optional, but if you agree, a debicheck mandate is sent out on conclusion of the sale. This is not a debit order but a notification that you have taken a policy and you are aware of the deductions.
Please note that the policy has not been loaded on our system yet, but your cancellation request has been sent to our sales team to ensure that nothing is issued out in your name and no debit orders will occur.
You are welcome to let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and would like to provide some feedback regarding this matter. I was unable to reach you telephonically to discuss this matter
Kindly note that you were recently contacted regarding the reactivation of a policy you had with Platinum Life. This is always optional, but if you agree, a debicheck mandate is sent out on conclusion of the sale. This is not a debit order but a notification that you have taken a policy and you are aware of the deductions.
Please note that the policy has not been loaded on our system yet, but your cancellation request has been sent to our sales team to ensure that nothing is issued out in your name and no debit orders will occur.
You are welcome to let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor