DEBIT ORDER DATE

Item: Platinum Life
Rating: 1
Author: Mariska S

My debit order date is ser for the last day of every month, my salary only gets transfers to my account then and clear on the 1st if I am lucky.

Without any warning the debited my account the morning leaving me with absolutely no money to go through this weekend.

I am really not very pleased about this, i need them to contact me so I can cancel my policy with them aswell.

Helpful (0)

Replies (1)

Platinum Life's replyOfficial

28 Jun 2024, 09:12

Dear Mariska,

Thank you so much for taking my call this morning and I am sorry that you did not receive the SMS sent regarding the early debit order.

A cancellation has been logged as requested and a consultant will be in touch to confirm this with you.

Our apologies for any inconvenience caused

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor

Platinum Life's reply28 Jun 2024, 09:12

Official