KV
Khosie V
1 reviews | Active since Oct 2017
30 Apr 2020, 10:48
DAY LIGHT ******* !!
PLATINUM LIFE PLEASE RETURN MY R212.!!!!I DID NOT SIGN UP WITH YOU FOR ANY POLICY.YOUR DOCUMENTS NEVER REACHED ME.PLEASE BRING BACK MY MONEY.I DONT WANT STORIES WITH YOU.FAILURE TO THIS I WILL TAKE THIS FURTHER
Helpful (0)
Replies (1)0
Replies (1)
Platinum Life's replyOfficial
30 Apr 2020, 11:23Dear Khosie,
I have received your complaint and would like to assist regarding this matter. I have not been able to reach you telephonically
Kindly note that I have processed a cancellation on your policy and a refund for the premium taken has been arranged. A consultant from our cancellation team will be in touch for a legal closure.
I will also follow up regarding the call made to you and the status of your policy documentation and I apologize for any inconvenience caused
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your complaint and would like to assist regarding this matter. I have not been able to reach you telephonically
Kindly note that I have processed a cancellation on your policy and a refund for the premium taken has been arranged. A consultant from our cancellation team will be in touch for a legal closure.
I will also follow up regarding the call made to you and the status of your policy documentation and I apologize for any inconvenience caused
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply30 Apr 2020, 11:23
Official
Dear Khosie,
I have received your complaint and would like to assist regarding this matter. I have not been able to reach you telephonically
Kindly note that I have processed a cancellation on your policy and a refund for the premium taken has been arranged. A consultant from our cancellation team will be in touch for a legal closure.
I will also follow up regarding the call made to you and the status of your policy documentation and I apologize for any inconvenience caused
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your complaint and would like to assist regarding this matter. I have not been able to reach you telephonically
Kindly note that I have processed a cancellation on your policy and a refund for the premium taken has been arranged. A consultant from our cancellation team will be in touch for a legal closure.
I will also follow up regarding the call made to you and the status of your policy documentation and I apologize for any inconvenience caused
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor