AM
Annie M

1 reviews | Active since May 2022

04 May 2022, 09:36

Danielle the lady who cared and cared and cared some more.

Danielle (Platinum Life ***). Danielle phoned me after i had send an email asking to cancell my policy due to financial issues. My son is a student at Unisa and lost his job. We re**** on his income to pay his study fees. However i could not make ends meet. Turns out i dont need the child part of the policy since my son is over 18 and this reduction to my premium was great, but sadly not enough. Danielle then suggested a temporary hold on premiums that wont have to be caught jo later! And even better a smaller policy that incan upgrade back to the hold one later when my finances stabled. She saved me more than a R1000 end a month plaas gave me breathtaking room financially! Danielle is an example not only of good service but care and that is what Platinum Life is for. To take care of me in my hour of need... Its a cancer policy for female cancer but it turns out its also a we care about whats happening in your life policy. Thank you Danielle you are a shining star!

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Replies (1)
Platinum Life
Platinum Life's reply04 May 2022, 10:22
Official
Dear Annie, 

Wow - this is such a fantastic compliment and exactly the kind of feedback that we strive for! 

It’s so nice to hear that  Danielle is so enthusiastic about delivering awesome service and we are so happy to have her on our team. We’ll be sure to show her the recognition she deserves and we look forward to keeping you impressed for years to come! 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor