KM
Karen M

1 reviews | Active since Sept 2015

15 May 2026, 21:17

Danielle, that I spoke with, was very helpful and she gave me other options to keep my cover and policy in place by reducing my premiums untill I am able to pay the full amount again

Danielle, that I spoke with, was very helpful and she gave me other options to keep my cover and policy in place by reducing my premiums untill I am able to pay the full amount again. She was friendly and helpful

0
Replies (2)
Platinum Life
Platinum Life's reply15 May 2026, 21:28
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible. Platinum Life Client Care Team
Platinum Life
Platinum Life's reply18 May 2026, 10:47
Official
Dear Karen, 

We just love your feedback for Danielle and we are so proud of her for making sure that things were done your way! Thanks for showing recognition where it is due and for the great feedback - we will be sure to pass your message on to her.  

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor