Vv
Valeen valeen.thomas

1 reviews | Active since Apr 2024

08 Apr 2024, 08:12

Danielle of Platinum life has gone beyond and above her means to accommodate me and I’m a very difficult person

Danielle of Platinum life has gone beyond and above her means to accommodate me and I’m a very difficult person. She has changed my policy so many times without getting irritated or annoyed. The friendliness in her voice could be felt over the conversation. She is also ver compassionate. I could not afford the monthly premium and she has tried to change my policy to such a nature that I’m able to afford it. Best client service I’ve ever experienced

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Replies (1)
Platinum Life
Platinum Life's reply08 Apr 2024, 08:17
Official
Dear Valeen, 

We always strive to ensure that our policyholders are assisted in the best possible way and receiving such fantastic feedback really puts a smile on our faces. I am so glad that Danielle was able to help with your policy and provide the needed information and support. 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor