NP
Natasha P

1 reviews | Active since Sept 2021

23 Sept 2021, 12:58

Customer service excellence

Due to Covid and financial difficulties I nearly cancelled my policy with Platinum life. After getting a call and reassurance from the customer care line, they have confinced me to keep my public and offered it at a lower rate. Thanks for going the extra mile and for excellent customer service. From Natasha Du Plooy (Port Elizabeth)

0
Replies (1)
Platinum Life
Platinum Life's reply23 Sept 2021, 14:38
Official
Dear Natasha, 

I am so glad that our team was able to provide the needed support and help on your policy. We always want to make you smile and ensure that your policy is best suited to your needs 

Thank you so much for sharing this with us 

 Kind Regards 

Simone Venter
Client Relationship Specialist & Client Care Supervisor