CVDB
Carol Van Den Bergh

1 reviews | Active since Apr 2020

30 Apr 2020, 13:12

Customer service at the heart of your business!

In these trying times placing policies etc on hold has been a must for some of us. I had the pleasure of dealing with Riona at the call centre. What an amazing experience! Riona had absolute empathy for my situation and immediately assisted me with stopping my debit order. Riona is a customer service professional who took the time to listen to my concerns and answered with genuine care.

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Replies (1)
Platinum Life
Platinum Life's reply30 Apr 2020, 14:34
Official
Dear Carol, 

This is the type of feedback we love to receive and I am so happy to hear about your wonderful experience with RIona! 

She is an absolute gem and will also go above and beyond to make sure that there is a smile on your face! Thank you so much for sharing this with us

Please do not hesitate to contact us if there is anything else we can assist with 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor