RM
Rebecca M

1 reviews | Active since Oct 2019

19 Dec 2019, 17:37

Cover change

You know there is nothing I love more than great service provided by an employee that is passionate about their job. It was such a pleasure getting assistance from Rose of Platinum Life. I made the call to actual cancel my policy that I had decided was too expensive for me. She made me see that there was a lower premium and reminded me why I took out this policy in the first place. The questions she was asking me just to get to understand the situation I am in currently were just perfect. Keep it up Rose, I can tell you love what you do at Platinum Life.

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Replies (1)
Platinum Life
Platinum Life's reply20 Dec 2019, 14:24
Official
Dear Rebecca, 

Wow - this is such a fantastic compliment and exactly the kind of feedback that we strive for! It’s so nice to hear that  Rose is so enthusiastic about delivering awesome service and we are so happy to have her on our team. 

We’ll be sure to show her the recognition she deserves and we look forward to keeping you impressed for years to come!

Have a great day 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor