SC
Stephanie C

1 reviews | Active since Jun 2014

04 Feb 2022, 14:40

Constant annoying calls

I understand that the people in your call center need to be persistent, but you people need to realize that when someone doesn't take any of your 20 calls, THEY ARE NOT INTERESTED!! STOP CALLING!!!!!

0
Replies (2)
Platinum Life
Platinum Life's reply04 Feb 2022, 15:06
Official
Dear Stephanie, 

I have received your review and I am sorry to hear that you have been receiving multiple calls. 

I am unable to locate any calls being made from our referral team currently, but I have added your details to our do not contact list and I am querying this with our sales team as well 

I apologize for any inconvenience caused and will provide further feedback as soon as possible 

 Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor 
Platinum Life
Platinum Life's reply07 Feb 2022, 10:53
Official
Dear Stephanie, 

I have received confirmation from our sales team and there have been no recent calls made to you 

I have sent you an email regarding this matter, so that I can follow up on the calls further 

 Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor