Consideration for client's financial needs!!!

I have a policy with Platinum Life and I wanted to cancel it due to affordability and Gaitsiwe assisted me by explaining that I could still have the policy but with a decreased premium not only that but the deduction could start 1st of March as opposed to 1st of Feb. Her customer service, patience, politeness took the cup for me. Thank you so much and I hope you get employee of the month reward (if any).