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Nicola N

1 reviews | Active since Apr 2023

24 Apr 2023, 13:18

Confirmation Message *Business Name:* Platinum Life *Review:* I am grateful for the service offered at Platinum Life

Confirmation Message *Business Name:* Platinum Life *Review:* I am grateful for the service offered at Platinum Life. Because I am waiting on full-time employment, I asked to cancel my Cancer cover. Upon telling them that I am a postgrad student and only earn a part-time salary, Platinum then assured me that they could offer me the Student cover at a lesser amount. I am grateful that they accomodate the different levels of current income and also encouraging students to invest in their health. The consultant has been understanding and assured me that they do take into account my situation as a student. I am hopeful that starting full-time employment soon will definitely allow me to take on additional covers and/or increase my covers. Thank you Platinum Life for being patient with me and for accommodating me at this stage in my life.

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Replies (1)
Platinum Life
Platinum Life's reply24 Apr 2023, 13:27
Official
Dear Nicola, 

We just love your feedback for our team and we are so proud of them for making sure that things were done your way! Thanks for showing recognition where it is due and for the great feedback - we will be sure to pass your message on to them 

Please feel free to contact us should there be anything we can assist with 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor