TL
Tilla L
1 reviews | Active since Dec 2018
20 Mar 2023, 12:20
Confirmation Message *Business Name:* Platinum Life *Review:* I am a pensioner and want to cancel my policy due to financial constraints
Confirmation Message *Business Name:* Platinum Life *Review:* I am a pensioner and want to cancel my policy due to financial constraints. I phoned platinum on the 27th Febr 2023 and the receptionist, Lauren, make a note and informed me that one of your consultants will phone me back. On 7th March 2023, Tracy Fenten phone me to discuss the cancelation of my policy. She was very informative about your product/policy and give me several options in order to keep my policy, which help me in a way to have some breathing space with my finances and to keep my policy. It was such a pleasure to speak to her and she understand my situation. Thanks
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Replies (1)Platinum Life's replyOfficial
20 Mar 2023, 14:42Dear Tilla,
Thank you for expressing your appreciation. We believe that Tracy is a true asset to our team, and we will be sure to pass your lovely message on to her.
Kind Regards
Simone Venter.
Client Relationship Specialist & Client Care Supervisor
Thank you for expressing your appreciation. We believe that Tracy is a true asset to our team, and we will be sure to pass your lovely message on to her.
Kind Regards
Simone Venter.
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply20 Mar 2023, 14:42
Official
Dear Tilla,
Thank you for expressing your appreciation. We believe that Tracy is a true asset to our team, and we will be sure to pass your lovely message on to her.
Kind Regards
Simone Venter.
Client Relationship Specialist & Client Care Supervisor
Thank you for expressing your appreciation. We believe that Tracy is a true asset to our team, and we will be sure to pass your lovely message on to her.
Kind Regards
Simone Venter.
Client Relationship Specialist & Client Care Supervisor
