Complete ******* and *******ly takes money

Blind ******* is what this is. I was given a call to give me a quote, I explained that I already had cover but would like to compare. I clearly explained that I am happy with my current cover. Then Platinum just started debiting my account and said because they sent me a quote that the policy became active. Then they were going to investigate it and then just went radio silent in hopes they ****** another person who would just forget about it.