1 reviews | Active since Jul 2017

05 Jul 2017, 07:39

Compassion and understanding

<p>I am going through a bit of a financial problem and had to downscale on some of my policies. I contacted Platinum Life and explained my problem saying that I would like to keep my policy open and could they help me with a solution. 24 hours later I was contacted by Marietjie Kotze, who not only managed to solve my delema but also assisted in helping me with a solution so that I do not have to cancel my poicy. I am very impressed with the feedback and the thoughtfulness and kindness that was evident in this correspondence. I am happy to keep on with my policy and just want to give the Team at Platinum Life a big thums up! Thank you for your continued service. </p>

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Replies (1)
Platinum Life
Platinum Life's reply12 Jul 2017, 09:55
Official

Dear Milly,

Thank you for your kind words and compliment. It was my pleasure to assist you with your query.

At Platinum Life we strive to always provide exceptional service to our clients, I am very happy to hear that this is what you have experienced.

Kind Regards,

Marietjie Kotze

Client Care Consultant

Platinum Life