K
Kulsum

1 reviews | Active since Jul 2025

16 Jul 2025, 09:43

Communication is prompt and within the promised time frame

Communication is prompt and within the promised time frame. Agents are always open and honest. Extremely forthcoming. Lee-Anne paraphrase every detail making sure I understand. Call back requests are always honored

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Replies (1)
Platinum Life
Platinum Life's reply16 Jul 2025, 11:24
Official
Dear Kulsum, 

Thank you for your wonderful feedback! We're so pleased to hear that you've experienced prompt communication and open, honest service from our team. It's especially great to know that Lee-Anne took the time to ensure everything was clearly explained. We'll be sure to share your kind words with her. We're always here to help and appreciate your trust in us. 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor