1 reviews | Active since Jun 2016

26 Jun 2018, 08:27

Cold calling - UDM

Please remove my contact details from your system and all your underwriters and brokers you shared it with. UDM phoned me this morning and no matter how many times you say no you can’t get these guys to let you off. I’m on the DNC lists online. Don’t you check? Next complaint will be to your regulator, not HP. Don’t phone me again. And that includes anyone working on your behalf.

0
Replies (1)
Platinum Life
Platinum Life's reply26 Jun 2018, 12:31
Official

Dear Mariana

I have received your complaint and would love to assist in this regard.

I have sent your details through to UDM to remove from the system with immediate effect. Unfortunately I could not find a previous request for this to be done, but I have made sure that the request is logged on my side.

As soon as I have received the final feedback from our sales department, I will be in contact to advise accordingly.

Please let me know if there is anything I can assist with. You can contact me directly on ***.

If you have any further queries please feel free to contact us.

Kind regards,

Simoné Venter

Client Relationship Specialist & Client Care Supervisor