YJ
Yolanda J
1 reviews | Active since Jul 2014
31 Mar 2020, 18:03
Client service
Due to not being able to afford my monthly premium, I wanted to cancel my policy. Anke from Platinum Life called me to enquire whether she could assist. Without being pushy she convinced me to continue with my policy at a much better priced premium with the same benefits. I am impressed with the professional manner in which attended to my request.
Helpful (0)
Replies (1)0
Replies (1)
Platinum Life's replyOfficial
01 Apr 2020, 12:19Dear Yolanda,
What awesome feedback for Anke! Thanks for giving her a chance to show you just how much we value you as our policy holder and thanks for deciding to stay happily insured with us.
May we always put a smile on your face
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
What awesome feedback for Anke! Thanks for giving her a chance to show you just how much we value you as our policy holder and thanks for deciding to stay happily insured with us.
May we always put a smile on your face
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply01 Apr 2020, 12:19
Official
Dear Yolanda,
What awesome feedback for Anke! Thanks for giving her a chance to show you just how much we value you as our policy holder and thanks for deciding to stay happily insured with us.
May we always put a smile on your face
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
What awesome feedback for Anke! Thanks for giving her a chance to show you just how much we value you as our policy holder and thanks for deciding to stay happily insured with us.
May we always put a smile on your face
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor