JB
Jeanette B

1 reviews | Active since Nov 2015

19 Nov 2015, 11:22

Change of banking details

Annemarie responded to a query that I submitted via the Platinum Life website within minutes after submitting. She was precise and helpful with regards to what documentation they require in order to assist me with switching my debit order to a new bank. Within a few minutes after submitting the documents to her she responded that the switch was completed succesfully. With customer service levels constantly dropping in South Africa, we need people like Annemarie to make a difference. Well done and keep up the good work!

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Replies (1)
Platinum Life
Platinum Life's reply24 Nov 2015, 12:16
Official
Hello beukesj,

Thank you so much for your lovely compliment and I am glad I could be of assistance.

We do strive our best to provide exceptional client care!

Have a wonderful day further,

Yours sincerely
Annemarie Maritz