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Matshepo M

1 reviews | Active since Nov 2017

06 Mar 2025, 04:13

Chane phoned me when...

Chane phoned me when I least expected and explained the available option to manage my non payments for the last two months...She was accommodating, understanding and sounded compassionate. I thank her for her patience and putting me first rather than wanting to prioritize her commission. Thank you again Chane.

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Replies (1)
Platinum Life
Platinum Life's reply06 Mar 2025, 08:15
Official
Dear Matshepo, 

We always strive to ensure that our policyholders are assisted in the best possible way and receiving such fantastic feedback really puts a smile on our faces. I am so glad that Chane was able to help with your policy and provide the needed information and support. 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor