CS
Caroline S

1 reviews | Active since Jul 2019

09 Jul 2019, 06:22

Chabi’s customer service

I’m am so grateful for the service I received from Chabi, she is a gem, at the beginning of the call when I realized the call was prom platinum life after I had requested to cancel my policy the previous week, I had my strict persona hat on together with rehe****d answers but Chabi not only convinced me not to cancel but she also tailored the policy to suit my budget, I mean we spoke like old friends And it hit me right there and then than should I ever be diagnosed with cancer this is the person I would want to tell first. Her ability to connect with a client at their level is just amazing, I wish she was assigned to be the only lady who ever calls me from platinum life❤️❤️

Thank you so very much sesi Chabi❤️❤️

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Replies (1)
Platinum Life
Platinum Life's reply09 Jul 2019, 16:20
Official
Caroline, I am blown away by your fantastic compliment! 

There is nothing better than receiving such a glowing review about the conduct and service of one of our consultants and I am so thankful that you chose to share this with us! 

Chabi is a fantastic asset to our team and your feedback serves as great motivation to her (and all our consultants on the floor) to always strive to deliver exceptional service and go the extra mile to assist! 

May we always exceed this level of service and keep a massive smile on your face

Have a great day 

Kind Regards
Simone Venter
Client Care Supervisor