MM
Mareschal M

1 reviews | Active since Jan 2026

15 Jan 2026, 18:37

Cathleen from Platinum Life called me and my concern of December was sorted out and she ensured and explained and made suggestions in a way I understand and with that I tremendously was happy

Cathleen from Platinum Life called me and my concern of December was sorted out and she ensured and explained and made suggestions in a way I understand and with that I tremendously was happy. She definitely knew what she was talking about asb the suggestions she made came spontaneously. She has a kind, caring and understanding voice. It was a good call and definitely a happy client onbghe other side. Well done to her and her journey in the insurance industry.

0
Replies (2)
Platinum Life
Platinum Life's reply15 Jan 2026, 18:49
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible. Platinum Life Client Care Team
Platinum Life
Platinum Life's reply16 Jan 2026, 12:39
Official
Dear Mareschal, 

Thank you for your sincere compliment! We are extremely proud that Cathleen assisted you in a manner that was efficient and professional. We aim to leave a big smile on all our policy holders face, just as you have with this wonderful message! 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor