PB
Paula B
1 reviews | Active since Dec 2025
22 Dec 2025, 05:11
Caring Customer Service
Amazing customer service when you need it most! Can highly recommend this caring, incredible team. Jani Jooste has been in contact with me the most and I have found her to be very caring and supportive throughout the process, even after the claim has been finalised.
Helpful (0)
Replies (2)0
Replies (2)
Platinum Life's replyOfficial
22 Dec 2025, 05:23Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's reply22 Dec 2025, 05:23
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's replyOfficial
22 Dec 2025, 11:57Dear Paula,
Thank you so much for your kind and heartfelt feedback. We’re truly grateful for your recommendation and are delighted to hear that you experienced such caring support when you needed it most. Jani’s ongoing care and dedication, even after the claim was finalised, truly reflect the values of our team, and we’ll be sure to share your lovely words with her. We appreciate you taking the time to share your experience.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for your kind and heartfelt feedback. We’re truly grateful for your recommendation and are delighted to hear that you experienced such caring support when you needed it most. Jani’s ongoing care and dedication, even after the claim was finalised, truly reflect the values of our team, and we’ll be sure to share your lovely words with her. We appreciate you taking the time to share your experience.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply22 Dec 2025, 11:57
Official
Dear Paula,
Thank you so much for your kind and heartfelt feedback. We’re truly grateful for your recommendation and are delighted to hear that you experienced such caring support when you needed it most. Jani’s ongoing care and dedication, even after the claim was finalised, truly reflect the values of our team, and we’ll be sure to share your lovely words with her. We appreciate you taking the time to share your experience.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for your kind and heartfelt feedback. We’re truly grateful for your recommendation and are delighted to hear that you experienced such caring support when you needed it most. Jani’s ongoing care and dedication, even after the claim was finalised, truly reflect the values of our team, and we’ll be sure to share your lovely words with her. We appreciate you taking the time to share your experience.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor